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Call Center Representative

Job Description

Work in a fast-paced call center to initiate outbound calls to potential and existing customers.



  • Weekly Pay!

  • Base & Commission Pay!

  • Bonus Incentives!

  • PTO!

  • Flexible Schedules!

  • Paid Training!


Job Responsibilities:



  • Use multi-line phone systems

  • Establish new accounts

  • Make arrangements for the installation, removal or change of services and/or products

  • Quote and compute rates for new services accurately

  • Summarize the contact and explain what will happen next

  • Interact with other functional groups to ensure customer satisfaction

  • Meet established productivity goals: sales, call handling time, records accuracy

  • Obtain, establish and access customer credit information

  • Work simultaneously with multiple computer applications and databases


Skills Required:



  • Strong communication skills

  • Basic computer and Data Entry


 


 


 


 


 


 


 



Company Description
Our experts have been providing essential guidance and expertise to the retail energy industry since the earliest days of deregulation. We manage brands that have facilitated millions of conversations with home and business owners about energy costs and alternative supply choices. They are leaders in their respective fields, proven to deliver more, better and faster than their competition.
We provide critical management support to sales and support services across the energy industry. For organic customer growth, sales verification and in every step of the customer life cycle, our team can make yours better.



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